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Local Citizens Advice offices provide advice to residents in London boroughs. Check services available in your area.

Policy

See our work on key policies impacting Londoners, and information on Citizens Advice London Research and Campaigns.

2 July 2025

Response on Reforming Benefits Green Paper

London Citizens Advice have submitted a response to Pathways to Work: Reforming Benefits and Support to Get Britain Working Green Paper

14 January 2025

London Research and Campaigns Group

Throughout the history of the Citizens Advice service, we have been here to help everyone who needs it with practical advice you can really trust, but also to improve the policies and practices that affect peoples lives. We exist to shape a society where people face far fewer problems. London Citizens Advice contributes a collective voice on behalf of the 28 local Citizens Advice offices on key policy issues impacting Londoners, and to share our insights with London's policy makers.

5 March 2024

Responses to Consultations, Inquiries and other policy submissions

Here you will find copies of consultation responses and submissions as part of our policy work with stakeholders

1 February 2023

Food Poverty in London

The Trussell Trust have produced a report on food poverty in London.

26 June 2022

Legal Aid Means Test Review

London Citizens Advice Response

20 May 2022

Vagrancy Act

We have responded on a recent consultation on the repeal of the Vagrancy Act.

21 April 2022

London Elections Briefing

As London boroughs go to the polls, there are key challenges facing the Capital, especially the cost of living. Advice services are there to help but need resourcing.

30 March 2022

Policy work on debt advice in London.

MAPS quote London Citizens Advice response

22 February 2022

Financial Exclusion in London

The Greater London Assembly looks at financial exclusion and the gig economy.

28 January 2022

GLA Budget time

London Citizens Advice response