Projects & Partnerships 3 June 2026

Families helped: Our hubs based partnership.

The Families Financial Resilience partnership launched earlier this year has supported over 3,000 families in its first few months, and achieved over £1.5m in financial gains for clients.

This new partnership supported and by the Greater London Authority (GLA), includes 28 different advice agencies working to support families in 12 London boroughs - the service was launched in Lewisham in January, and enables advice to be accessed via Family hubs and other family services. It builds on the successful delivery of the Advising Londoners partnership, and similarly works as a strategic partnership between the GLA, London Citizens Advice and London Legal Support Trust.

Local offices involved include.

Working with and alongside a number of specialist legal advice agencies, the services help to reduce families financial hardship and material deprivation and address wider social welfare issues – such as immigration, employment, childcare support and housing, working in partnership with Family Hubs to reach and support families. The Family Hubs programme is a Government supported initiative with local authorities to join-up and enhance services delivered through transformed a Children's Centre offer, ensuring all families can access the support they need and enable children to have the best start in life.

From the previous Government's Early Years review which unlocked funding for Family Hubs.

"Our vision is for Family Hubs to be welcoming, family-focused centres for every new
family during pregnancy and beyond. Local Family Hub networks may consist of
both physical and virtual places where services to support families come together,
from birth registration to midwifery, health visiting to mental health support and
parenting courses to infant feeding advice. All of the many ‘wrap-around’ services
provided by local authorities and health organisations – ranging from debt and
housing advice and relationship support services, to language classes and support
to overcome domestic abuse, substance abuse or to improve wellbeing – can also
be accessible through Family Hubs. A successful Family Hub would be a place for
families to go for advice and for information about services they might need when
they’re having a difficult time.

The Universal offer is for every family, but many need additional, targeted or
specialist interventions to deal with a range of specific problems and challenges.
Our vision is that each local authority should therefore also provide a Universal+
offer that meets the needs of their local population. The Universal+ offer should
cover a broad range of issues, from language barriers to debt advice, from disability
to transport in rural areas, and from domestic abuse to drug and alcohol support."

Families Financial Resilience Partnership - London Citizens Advice

Earlier