Projects & Partnerships 29 April 2022
Legacies of lockdowns: The positive impact of our services
Over much of 2020 and 2021, Covid-19 restrictions impacted communities and local services - local Citizens Advice had to quickly pivot to remote delivery and deal with new inquiry areas from furlough to the support needs of the most vulnerable and shielding Londoners.
It is only in 2022 that we are able to assess the legacy of lockdowns and the long term impact for clients and communities. Several local Citizens Advice have produced valuable reports from their own insight and experience. These provide a valuable addition from London boroughs to lockdown insights from across the national service. It includes local impact reports on support provided during the pandemic period.