Projects & Partnerships 14 February 2025
Advice in Community Settings
This GLA funded programme ("AICS") brought together a number of advice providers to lead and develop local partnership work to embed advice in community settings.
An essential forerunner for the Advising Londoners Programme, this project has run for 3 years 2021-2024, originally piloted by CPAG for access to advice in schools. Our services have worked in a number of AICS partnerships, strengthening local networks to deliver community-based advice and support, fostering new connections and enhancing collaboration to provide holistic services for clients.
- Citizens Advice Waltham Forest as local lead
- Citizens Barking and Dagenham as local lead
- Citizens Advice Kensington and Chelsea as partner with the Royal Borough
- Citizens Advice East End as partner with Community Links
- Citizens Advice Hillingdon as partner with H4All
- Citizens Advice Brent (non-funded) worked alongside Salusbury World in Brent Family Wellbeing Centres
See GLA Website for further details Advice in Community Settings grant programme | London City Hall
Mime and Wavehill's evaluation of the programme found that:
- over three years, the programme directly supported 10,914 clients, positively impacting an additional 9,686 household members.
- the programme achieved significant outcomes, including over £8 million in financial gains for clients, averaging £3,600 per successful case, and contributed to long-term benefits such as improved financial stability and mental health