News & Events 10 November 2026
London Citizens Advice are recruiting a Project Support Officer
Exiting opportunity to work on London Citizens Advice Lived Experience project
London Citizens Advice Lived Experience project is an exciting new project funded by the Trust for London.
London Citizens Advice is research project that brings together our local services to understand how low‑income Londoners are pushed into higher costs through arrears, penalties, enforcement action, digital exclusion and barriers to affordable payment methods.
The research draw on advisers’ frontline insight, detailed case‑level data and the voices of a new Lived Experience Advisory Panel, the project will work with an external consultancy and trusted community organisations to conduct interviews, focus groups and co‑design sessions across London. The aim is to generate robust, accessible evidence and practical recommendations capable of influencing councils, creditors and regulators, strengthening both local advocacy and London‑wide policy change.
The project support officer is a key role enabling the successful delivery of this project.
Deadline for applications is November 30th.
Full job description can be found below.
Application is by CV to and covering letter (not more than two pages) to info@londoncitizensadvice.org.uk.
Please also return the Diversity Monitoring Form.